Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with RAAZ. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

All orders are processed within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Estimated delivery times are:

Major Cities: 2–5 business days

Other Areas: 3–7 business days

Delivery times may vary depending on your location, courier service availability, weather conditions, or other unforeseen circumstances.

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Promotional offers may include free shipping on selected orders.

Once your order has been shipped, you may receive tracking information through email, SMS, or other available communication channels.

While we strive to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:

Weather conditions

Public holidays

Courier service delays

Remote delivery locations

RAAZ is not responsible for delays caused by third-party shipping providers.

Customers are responsible for providing accurate shipping information.

RAAZ is not responsible for orders delayed, lost, or returned due to incorrect addresses or contact details provided by the customer.

If your order arrives damaged or if any item is missing, please contact us within 3 days of delivery.

Please provide clear photos and order details so our support team can assist you promptly.

For any shipping-related questions, please contact us:

Phone: +92 312 7782703

Thank you for choosing RAAZ. We appreciate your trust and look forward to delivering exceptional fragrances to your doorstep.